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Don’t Take Our Word for It! Hear It From Our Customers
I highly recommend Transou’s. Friendly office staff and the two technicians, Goose and Josh, did a great job.
We had a fantastic experience with our service - from the initial booking process to the actual work at our home. The technicians who came out were very patient with all my questions and knowledgeable. I appreciate their hard work! I would definitely recommend to another customer!
110% would recommend Seth and the crew for any jobs that you need. Starting with explaining the whole process and being there and keeping us up to date about the whole thing. They were very very professional and made sure the job was done right. The ladies in the office were amazing as well. Helping us every step of the way and making sure we knew what was going on. In My book they are a 12/10 and we would definitely recommend booking with them. Can't say enough great things about them!!
When I couldn't reach our regular plumber I went to Google and found Transou's. From first contact they were not only friendly but very efficient. Within an hour they were on property and handling the situation. Seth was very pleasant, knowledgeable and patient. The work was very thorough and professional. I will definitely use them in the future. Highly recommend!!
I’m a local REALTOR®️ & absolutely love working with Transou’s. Most of my experiences have been with septic systems when my clients want a septic pump & inspection prior to purchasing their home. Their process is so easy & thorough compared to other companies, & I know I can trust them to be on site & give me the needed information in a timely manner. I’ve also had their help reviewing plumbing needs at clients’ homes, & appreciated the way their employees communicate what’s going on with me & the homeowners. I wish I could give more than 5 stars for Transou’s because they are fantastic!
We had a great experience with this company recently. The communication was excellent which is very important to me. After scheduling an appointment to get our septic tank cleaned out, I was contacted the day before to confirm the appointment. The service tech called when he was on the way to our home. I then received a call the day after the service to make sure we were completely satisfied with the work. The service techs were very professional and did a great job, providing clear communication and photos of the work performed, and testing the work before they left. I highly recommend this company.
Hiring a new company to work on your home is always a toss up, but I really got it right the first time by hiring Transou's Plumbing & Sepic. The whole process was smooth & timely. Exactly what I was told to expect happened & everyone I've dealt with have been easy to work with & just good people. I've had Transou's technicians work on the plumbing inside my home as well as the septic line & the workmanship has been outstanding. Highly recommend!
Service Technicians quickly found my clean out pumped my tank out, and I learned a tremendous amount from them. 20 years between pumpings is WAY too long. And they could not believe I was not having lots of issues in my house. I am very thankful for their hard work .
Andrew replaced the Pressure Relief Valve on my water line. He was very professional and explained everything prior to installing.He also answered all my questions.
My hot water heater sprung a leak late on a Friday afternoon. I called around and left a lot of messages to get the tank fixed.Transou's plumbing called me early next morning and Irash came out to diagnose and replace the hot water heater by mid-morning. He was very organized, neat and informative. He gladly answered all of my questions about the process.I highly recommend Transou, all the staff, and especially, Irash.
Great customer service and follow up after the appointment. Technicians are professional and explain everything before proceeding with work.
Torey & Seth were very helpful in finding the leaks in the bathroom that caused the water to run onto the ceiling below. They made good suggestions and the price was reasonable for the work they performed. They were courteous and professional and I would recommend them for any of your plumbing needs. I will definitely use them again should the need arise. They completed the work in a few hours in the afternoon.
I can’t say enough good things about Transou Plumbing. I am somewhat new to town and bid a new water main from the street to the house. I took three bids. Two guys, Rigo and Steven, arrived the day I called. Rigo was the only person who said he first had to call in the permit, call 811 for gas lines, install an expansion tank, and would do everything to code. I confirmed they did not cut a single corner, when the HP inspector walked through. He said their workmanship was excellent but wanted them to make the main shut off closer. Rigo came back the very next day and fixed it at no charge. Both Rigo and Steven are exceptional craftsmen and the bid/negotiation process was a breeze with the office. A first-class operation from top to bottom. You will not be disappointed.
We had our main water line break. Contacted 8 local companies. Only 3 returned my call. As much as I HATE to pay $5350.00 for a water line & comparing to the average cost per foot, Transou's seems to be fair. We had about 180 feet, which came to 30 dollars per foot. These men worked seamlessly! They even placed the large rocks they pulled out of yard into our landscaping. This company is FANTASTIC! Desire' in the office was organized, communicated flawlessly, and is KIND. The trench digger was incredible. All new piping inside was done neatly, efficiently, and all wrapped in foam. Praying this lasts 40 years with no issues. I highly recommend this trustworthy company!
Let me start by saying this is the first review I have EVER submitted for a service. As a customer, when you pay a company there is always some level of expectation. This company exceeded my expectations in every way! After hearing some strange noises from my plumbing, I had Transou’s out to check my septic tank. They were punctual and arrived within the window of time that was communicated by their dispatcher. They even called to alert me when they were twenty minutes from our home. They asked several detailed questions to ensure a septic tank inspection was required. Once they determined this was the correct course of action, they explained the process thoroughly before getting to work. They located the clean out port and filter access port on my septic tank quickly and accurately. The process does require some digging. However, they made two very precise holes in my yard and replaced the dirt when they were finished. This is my first home with a septic tank so I took advantage of their knowledge and experience by asking several questions throughout the process. They were very understanding and happy to educate me on how the system works and what I should be doing for periodic septic system maintenance. I was thoroughly impressed with their punctuality, precision, professionalism and kindness. They have earned a customer for life. Small businesses live and die by their reputation within the community and word of mouth reviews. This company understands this and it shows in the way they conduct their business. I would have zero hesitation recommending this company to anyone!
